The diagram has the following advantages: I can organize my thoughts (I can realize that I actually didn't understand something when I thought I did) Drawing while discussing helps to keep the discussion on track and deepens understanding Easy to explain to others Recall abstract ideas quickly This methodology of illustration has been systematized as a "concept diagram." Reference book: Visual Web Analysis Explained with Concept Diagrams [Shimizu Method] A similar method is "customer journey mapping," but it is significantly different in that it emphasizes the balance between users and the business, and aims to identify and organize communication strategies, leading to data utilization .
\A must-see for those who want to quickly learn SEO uae telegram data strategies and site analysis! / After illustrating, verify with data A concept diagram uses vertical and horizontal axes to represent the process a company takes to reach the customer's desired goal state. Rather than focusing on company perspectives such as "acquisition," "sales," and "unit price," it sets psychological factors (not results) from the customer's perspective, such as "strength of commitment," "sense of crisis," and "self-understanding . " Breaking down the factors that lead to reaching a goal allows you to express the process (scenario) leading up to the goal in two dimensions.
Sometimes it moves only downwards, other times it moves only to the right. Sometimes it branches out along the way. In other words, it becomes possible to create patterns of customer psychology and attitude change. Concept Diagram Variations And it is precisely because of this axis that it is possible to digitize the changes that need to be made, identify the state of visitors, and furthermore to design, execute, evaluate, and automate communications based on that data.