How to export Jira tickets to Excel

[Ehsanuls55]

If you spend enough time around software developers, you’re bound to hear stories of weeks, if not months, spent living in a Jira project. This project management tool has become a staple of developers’ daily routines.

From prioritizing tasks and tracking issues to visualizing project status, Jira serves as a central hub for managing the entire software development lifecycle. In Jira, individual tasks are called issues or tickets and can be assigned to anyone.

Unfortunately, Jira’s complex user interface and feature overload can result in a steep learning curve. This can turn off non-developers, who may wonder: Is there another way to access Jira tickets?

Yes, there is.

You can export data from Jira to Microsoft Excel, and you can export issues (tickets) to share with controlling directors email lists your entire team, at no additional cost.

Here's a simple step-by-step guide on how to export data from Jira to Excel , plus some tips to speed up the process.

When to export Jira tickets to Excel
Among bug tracking software, Jira is very popular. However, its complicated user interface can hinder collaboration and transparency across cross-functional teams.

For example, customer support teams may struggle to track the status of feature updates in a JIRA instance, and CEOs may find it difficult to get a holistic view of bug reports. Relying solely on Jira can be cumbersome and time-consuming.

Additionally, the cost of Jira licenses (~$7 per user) can be high, especially for teams already using other project management tools.

In these cases, exporting tickets to Excel may be a better option.

For example, you may need to export issues from Jira to Excel when:

Share information with non-technical teams : Make project status, bug reports, and other relevant information more accessible and easier to understand by exporting to an Excel spreadsheet
Custom Reporting : Offers a wide range of customization options, allowing you to create custom reports such as pivot tables. Plus, your data analysts are probably more familiar with Excel's reporting capabilities than Jira's!
Offline Data Analysis – Provides a portable, stand-alone format for offline analysis or use in a different environment by exporting to Excel
Streamline audits : Enable efficient management of audit logs and ensure compliance with regulations and internal rules by exporting Jira issues to an Excel file
SLA Analysis : Calculate and analyze service level agreement (SLA) metrics such as average response times, resolution times, and first-time fix rates using Excel
Finally, you can export Jira issues to an Excel format as a safety net against data loss or corruption. By backing up your project data in a familiar and accessible format like Excel, you can mitigate the risks associated with data breaches or system failures.