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Chatbots controlled by scripts and canned responsesStatistics and reports to improve decision-making processes

Traditional Skills-Based Redirection and Tagging Search features and support services Customer profile and history Multi-brand and multi-lingual functionalityInternal and external collaborationVoIP and Mobile App Integration

Watch the demo video to discover some of the features latvia telegram number database dedicated to operator efficiency and effective collaboration between teams.

To learn more about live chat service via Mobile Service Cloud, contact CM.com. Start engaging with moreChatbots integrated into the internal knowledge base: How to improve business operations
The dynamic in the corporate world is often this: You know you need a support team and customer communications that are individual and personalized, but you don’t always have the time or capacity to manage them. To this end, many choose to implement a robust internal knowledge base with integrated chatbot functionality.