While Salesforce offers a wide variety of products and services within the Cloud, Social and Mobile domains, which adapt to each company and its vertical, here we present the most relevant and the most suitable for eCommerce :
Salesforce Commerce Cloud: an ideal service for managing an eCommerce or online store of any product category. It allows brands to create personalized, intelligent shopping experiences from mobile, social networks, websites or directly from stores.
Salesforce Marketing Cloud: A powerful digital marketing platform used by managers and marketing experts to gain a complete perspective of the customer purchase process. In addition to this, they can manage email marketing , social media, and create content.
Salesforce Sales Cloud: This platform provides advanced tools that allow you to increase sales by managing all phases of sales, covering everything from marketing to customer service.
Salesforce Service Cloud: A platform for customer service representatives that provides a complete overview of purchases and past interactions to resolve issues faster.
Salesforce Community Cloud: Social platform to connect and communicate more easily with partners, customers, and employees. With it, you can create communities to exchange data, images, and more.
Salesforce App Cloud: For building custom apps that can run on Salesforce's own platform. This platform includes development tools for building websites, apps, and more.
Salesforce Pricing
Salesforce's platform and services can be perfectly adapted to SMEs, entrepreneurs and larger companies. Because of this, prices vary according to the needs and characteristics of each client, with plans starting at €25 per month and reaching €15,000 per month . Likewise, some services require a request for a quote and do not display their prices on the website.