In this article, we will analyze how your business can connect WhatsApp to 123 Form Builder , using the Callbell API .
To continue, you must have a Callbell account and a 123 Form Builder account .
WhatsApp <--> 123 Form Builder
What is 123 Form Builder?
123 Form Builder is a cloud-based development platform what is gcash that helps multiple businesses in various industries to create online forms for surveys, questionnaires, contact forms, and solicitations among others. With the help of this tool, businesses can collect data. A good example in this series is that of a restaurant, which wants to know which dish on the menu is the customers' favorite, makes a questionnaire on 123 Form Builder and its customers respond.
In addition, this platform allows you to customize forms, add logos and brand details, different sending and notification options. It is worth noting that many tools can be associated with this platform, such as Callbel l.
WhatsApp <--> 123 Form Builder
What is Callbell?
Callbell is a B2B SaaS platform focused on communication between companies and customers through messaging platforms. It is a collaborative chat tool to which companies can connect their Facebook page , a WhatsApp account via WhatsApp Business API , Instagram Business and Telegram to centralize support channels and offer a better experience to the end customer, all in a centralized solution.
With Callbell, you can centralize all your conversations from multiple instant messaging channels on a single platform, allowing sales and support teams to respond faster and more efficiently to customers without having to switch applications. Additionally, Callbell has integrated automation tools that allow you to send predefined responses to customers based on their requests or initiate automated customer service processes based on your needs.
With Callbell's advanced analytics and reporting, you can monitor team performance, conversation metrics, and the effectiveness of communication strategies used.