Due to this, multi-channel marketing campaigns seek to establish a brand’s presence across all of these touchpoints. But, success isn’t measured by establishing a mere presence on these platforms. Instead, to succeed across the customer journey, marketers must:
Choose channels that will maximise their brand reach
Effectively communicate a message that resonates with a target buyer
Stay consistent within that brand message across channels

Achieve high levels of engagement with customers
Ensure the customer experience is excellent
For marketers, multi-channel campaigning provides several advantages.