Strategically located warehouses close to the point of sale and courier service are essential for operational control over the availability of goods and ensuring immediate response to customer requests. It is important that managers can quickly inspect the goods and satisfy the needs of customers, as well as ensure prompt delivery or delivery of orders on site.
Effective management and control of goods shipment is a vital component of warehouse operation. Systematic accounting not only prevents theft and ensures procurement planning, but also facilitates the management of balances, their implementation and, ultimately, the financial performance of the online store.
Failure to establish an effective accounting system canada mobile number will inevitably increase the risk of problems with shortages or excesses of goods, which will affect the final result of the online platform.
Organization of warehouse activities
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In Russia today the most widely used warehouse accounting system is 1C. It should be noted that the importance of other information systems should not be underestimated.
An important aspect of the warehouse information system is its consistency with the website so that customers can see the actual availability of goods in the warehouse or at the supplier. The absence of a product presented on the website, although its availability in the online store was declared, is most often perceived by customers as a form of deception.
Therefore, it is important that warehouse workers in an online store have experience working in a warehouse, the ability to work with the 1C system, and are also reliable and efficient specialists.
As the online store develops, its warehouse, initially occupying a room of 20 m2 , expands to a room of 200 m2 within 1-2 years. For effective control over such a volume of sales, the organization of product accounting is of great importance.
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Purchasing Department
Formation of a specialized purchasing department becomes a priority at the stage of achieving a sales level of 5-7 units per day (100 per month). To ensure an operational sales process, it is necessary to strictly plan purchases and monitor the availability of fast-moving goods in the warehouse, which must be stored to ensure the competitive advantages of the online store, in particular, fast delivery. It is necessary to continuously monitor the availability of goods from suppliers and then update the store's assortment. Sellers, ultimately, play a key role in conducting negotiations in order to achieve lower prices and better delivery conditions.
Step-by-step transition of the back office to remote work
For back office employees, remote work is becoming an unusual, unfamiliar way of working, many of them do not have established indicators of productivity and personal effectiveness, the influence of various departments and employees on processes is still poorly understood.
And let's be honest, for many employees, the transition to remote work can feel like an unexpected paid vacation - after all, no one is watching. But the back office is the true heart of the company, and the ability of the organization to remain viable depends on how well it continues to operate in a remote environment.
What actions need to be taken?
Ensuring transparency in personnel operations (visibility)
An effective solution to this problem is the use of innovative desktop process analytics technology — Desktop and Process Analytics (DPA). Absolute clarity in actions not only helps reduce unproductive time, but also ensures control over the execution of all necessary actions, as well as the correct sequence of steps in corporate processes.
However, the potential of DPA goes beyond screen monitoring and employee activity logging – it is possible to set up automatic responses to certain actions. To improve work efficiency, it is recommended to regularly check the correctness of the entered data, thus reducing the likelihood of errors. It is possible to use interactive prompts for staff on the next steps, as well as to implement “integration without integration” between different applications.
In other words, everything a remote employee does on their computer can be analyzed, controlled, and automated. In addition, it is important to visualize this information in the reporting system for a prompt response to emerging situations.
In addition, research into personnel actions allows us to create a diagram of business processes (many of which are complex and require the participation of employees from various departments), which allows us to identify both optimal practices and typical personnel errors, as well as even obvious violations.
A remarkable finding from psychology suggests that employee awareness of work application monitoring can increase productivity by 20%.
How to achieve multiple growth in traffic and sales from your website?
Alexey Boyarkin
Dmitry Svistunov
Head of SEO and Development
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