I have no doubt that at the end of the dinner, when paying and saying goodbye, you want to make sure that everything went according to expectations. Find a way to put a check mark next to the reservations of the most satisfied customers: they will be the ones most likely to come back again are more likely to leave a 5-star review Let’s focus on loyalty for a moment: did you know that, on average, the cost to acquire a new customer is about 5 times that of convincing an old customer to return? Building a bond between you and your customer has enormous value! Use WhatsApp for your restaurant's food delivery food delivery restaurant with whatsapp apps for home delivery, why not use WhatsApp Business? Here are some situations in which you might send a message: confirm receipt of the order and summarize it send a link for any online payment ( PayPal , Satispay , or others) notify of any unforeseen events or delays confirm when the meal has started wish you a good appetite send your social contacts (as seen above) Note that your customer himself will be able to use WhatsApp to communicate with you: may ask you to make a change to the order you just placed notify you that he is still away from home and ask you if it is possible to postpone the delivery Not to mention that one-click Facebook ads that take you to WhatsApp are super easy to make.
Finally, since ordering time is usually the most hectic, you'll be happy to know that thanks to WhatsApp Business you have the ability to use quick replies for the messages you send most philippines number example frequently . Oh, and if you're interested, by using WhatsApp instead of an external service, you have the contact details of your customer. You have the certainty that there is no delivery platform that could send promotions from competing establishments. Answer frequently asked questions with a winning communication strategy Frequently asked questions at the restaurant How many times have you received the same questions? To you in person, to one of your waiters, or online on Facebook Messenger, Instagram Direct or WhatsApp itself? WhatsApp Business can also be used for this.
Now that you know, let's see together the best way to do it. Your assistant, in a hurry or due to inexperience, may not have the right answer and thus cause some small problems. The advantages of studying the answers to the most frequently asked questions “at the desk” are various: save time when ordering or answering questions you receive online avoid making a bad impression by not knowing what to answer or even causing small (or big) problems because of your wrong answer you have the opportunity to exploit the responses to implement a winning communication strategy Briefly, here is what I mean by communication strategy for your restaurant: your strengths and your mission must emerge in each of your answers.
If you don't use external
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