The customer becomes a brand ambassador

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The era of “kids on the street” is over. Yes, it is necessary to be on the street, but acting with focus and this is achieved by seeking information beforehand, interacting with other colleagues, listening to the customer and preparing questions.

The concept of consultative selling sounds very promising, but it must be generated from the outside in, empathizing first and foremost through the sales professional. Without the full commitment of this does thailand use telegram department, a perfect Customer Centricity mentality will not be achieved .




Without a doubt, applying all of the above will require a great effort from the organization, but it has been proven that the customer centricity culture generates considerable benefits such as:

– Long-term loyalty.

– Ensures business sustainability.

– Reinforces brand consistency.

– Generates new opportunities.

– It is a competitive advantage.


More than enough reasons to make the effort required to establish this culture worthwhile, especially if we approach it as a long-term mission.

Do you consider it essential to generate change and establish a customer-centric culture? Can we support you throughout