Tools for Proactive Customer Management - A low health score indicates that your customer is not interested in the brand or that he/she is dissatisfied. Based on this information, businesses can take proactive customer management measures and resolve issues before they lead to customer churn. A reliable indicator of custom customer engagement - The health score is a useful indicator for identifying satisfied and dissatisfied customers.
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Chat transcript integration also helps with future optimization. Product Videos and Demos : Embed short-form video demos to elegantly showcase products in motion and in real life. Shoppable video pins add a call to action to add the featured item in the video itself. Expert demos, user testimonials, and interactive 3D models close the experience gap with static images.