As much as you want to avoid it, in 2024 it is practically inevitable to use instant messaging for business. Salespeople receive and send information and proposals to clients daily through this channel, and in some sectors the use of WhatsApp is absolutely indispensable. So, if we live in this reality, we must choose to take advantage of all the potential that this tool provides us.
As we told you in a previous post, you must be very careful that your salespeople use their WhatsApp in a professional manner , but of course you must not forget the possibilities that the activation of the company profile through the WhatsApp Business Platform provides you . But this will only be a first step, because we can already tell you that it is now possible to connect your ERP with WhatsApp Business. You can do this thanks to our new CP WhatsApp Sales product created by the Catalog Player team and already available through our platform .
The strength of your ERP in a WhatsApp environment
From now on, you can connect your ERP (Sage 200, SAP Business One, Odoo, Microsoft Dynamics, Libra…) with your WhatsApp Business Platform . And what will you gain from it? We'll tell you!
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Thanks to CP WhatsApp Sales you can now:
Send products and offers to your customers
Receive real-time feedback ecuador whatsapp data from the client
Monitor customer activity on shipments
…And of course, receiving orders!
Thanks to this new feature, you will be able to automate sales processes and simplify the order taking process for your salespeople . For example, the sales team will be able to directly send a list of products to the customer, who will be able to place the order directly from the WhatsApp interface and receive the order automatically in your ERP.
The same channel can also be used to send offers, news, new catalogues, with the great advantage that the content will always be up to date, thanks to the connector with the ERP.
If you already use one of the Catalog Player products ( such as Mobile Sales ) you will be able to manage and take advantage of all the possibilities of this advanced connector through the same administration panel . And if you still don't use Catalog Player, don't worry, we will provide you with an administration panel to connect your ERP with WhatsApp 24/7.