Method is Selected Depending on the

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Is this even normal? Customer tracking of orders is key to competitiveness "In 2023, consumers need to be able to track their order in real time, or retailers risk falling behind. And long gone are the days panama telegram number database when customers only needed to know the delivery date. Being aware of every step is critical," — Ted Vaughan, Head of Quality Assurance for Digital Strategy Consulting at BDO Digital.

It is especially important to think through communication during holidays, when after a purchase the consumer expects to receive the parcel on a certain day and date. In addition, the need for more complex and detailed analytics and data processing increases - it is necessary to predict consumer demand, which products to keep in stock, and not miss the moment of informing customers.

By implementing a solution for collecting customer feedback, it is possible to view information on the list of orders in the past, statuses, and the number of returns. This solution will be an excellent assistant for support service employees to speed up the response to customer requests. AptDeco.