Set a limit on your monthly credit amount, as shown above

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Implement rate limits on the number of requests. For example, you should limit the number of requests per phone number/IP address in a given period of time on your website.



Fraud is a sad reality and criminals are always el salvador telegram number database looking for new ways to exploit innovative technologies.

We hope this short blog has given you a better idea of ​​the risks of conversational commerce fraud and what you can do to mitigate them. If you believe your account may have been compromised or if you suspect any other type of fraud, please contact us.

For any questions, please do not hesitate to contact your account manager or the fraud team.
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CM.com
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connects tens of thousands of companies with millions of consumers via their mobile phone every day. Behind the scenes, from our innovative platform, CM.com makes sure companies can use these millions of messages, phone calls and payments to become part of people's lives.
Skills-based redirection
As an added bonus, the AI ​​platform can leverage the qualification phase to direct specific requests to your team members with the right skills, allowing them to handle issues quickly and effectively without having to bounce the customer between multiple agents, potentially worsening existing dissatisfaction. Additionally, the platform automatically transfers a transcript of the initial part of the conversation, allowing support agents to quickly get up to speed and eliminating the need to replicate situations the customer has already experienced.