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VoIP Keeps Costs Down
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While the avenues south africa telegram of communication available to businesses have greatly expanded over the past two decades, the majority of important communication still takes place over the phone.
While mobile devices have revolutionised the way people communicate, business telephony has been largely stagnant for years. With global internet infrastructure rapidly improving and data costs dropping massively, VoIP telephony is rapidly gaining market share by delivering incredible call quality paired with low costs and incredible features.
While VoIP will bring benefits to most businesses, it will deliver far more to some than others, and this is especially apparent with smaller growing businesses.
VoIP Keeps Costs Down
Regardless of industry, small and medium businesses tend to face similar challenges around facilitating rapid growth while keeping costs as low as possible without stifling that growth.
This tends to manifest as a bit of a ‘chicken and egg’ problem: the business needs more communication capacity to generate more sales but needs more sales to pay for the added capacity. VoIP technology brings fantastic improvements for growing businesses, both in the cost and the scalability aspects.
When it comes to cost, there are two primary costs associated with business telephony: line costs and call rates. VoIP cuts down on both of these. With line costs, VoIP uses existing internet infrastructure, consolidating costs into a single servic