The Cost of Dropouts

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tanjimajuha20
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Joined: Thu Jan 02, 2025 7:18 am

The Cost of Dropouts

Post by tanjimajuha20 »

When you train your staff to follow instructions precisely, and you try to get much of your business’s workflows enforced by your computer system, you discourage dissent. Making sure that your staff simply follows instructions is an efficient management technique. Discouraging staff from speaking out prevents unrest and preserves the business hierarchy of authority. However, it also institutionalizes procedural errors.

up against hong kong telegram the same problems every day. They know what’s going to go wrong when a new customer starts the number porting process because it went wrong last time, the time before, and every other time in exactly the same way.

Try setting up a process improvement project and put together a project team that includes representatives from all staff levels that are involved in the number porting process. You will find that changes will need to be made in both customer relations and business operations.


Don’t log a sale until the entire onboarding process for a new customer completes. You haven’t won a new customer at the point where they sign a contract. Your sales process completes when the cooling-off period expires and new clients are using your services successfully and regularly.

Sales staff will be itching to record a win and move on to the next lead, but you need to make sure you aren’t wasting your sales and marketing budget through drop-outs caused by buyer remorse.
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