“Is everything to your satisfaction?”

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7. Follow the law of the 3rd fork.

If possible, always india phone data maintain eye contact with your guests and ask at least twice about their well-being. This also allows you to make quick amends in the event of a complaint.




8. Ignite Magic Words.

By using the right adjectives in your address and on the menu, you will awaken deep associations in your guests and generate more interest in your food and drinks.
Examples:
“…for our first-class Königsberger Klopse…”
“…as a starter, I recommend our garden-fresh salad.”



9. Upselling works in every situation.

You can use interactions with the guest specifically for upselling. The more sensitive you and your team are to these opportunities, the higher your sales will be.
Example : Put a picture frame on the table with the current dessert offer. In a Syrian restaurant in Berlin-Mitte, the unknown but first-class Syrian sweets are actively sold as a dessert variation.



10. The last impression remains.

Small gifts keep friendships alive. Example: During Advent, I received a wonderful little jar of goose fat as a giveaway at the 'Tiroler Stuben' in Berlin . I enjoyed it for days afterwards and thought about the delicious roast goose.



Satisfied spontaneous guests become regulars
If you understand that your guest evaluates every condition and every situation, then this offers many opportunities to influence their well-being through emotional contact in order to gain regular guests.
Many restaurateurs who have actively influenced their number of regular guests through emotional selling now have a bulging guest database. From this database they then send birthday greetings emails or newsletters with individually tailored restaurant offers.



How did your regular customers become like that? Wasn't the trigger for this in most cases an emotional situation? Even if you resolved a complaint in your restaurant to the satisfaction of the guests, loyal regular customer relationships were sometimes formed. So have the courage to be emotional and make a visit to your restaurant an emotional experience.