AI ensures that automated follow-up messages are highly personalized based on the contact's segment, qualification level, and past interactions. This keeps them engaged and prevents opt-outs.
Example: For a contact interested in real estate, the AI could send a drip sequence: "Welcome message," "3 personalized property recommendations," "Invitation to a virtual tour," "Local market update," all tailored to their specific budget and location preferences.
Contextual Offers & Recommendations:
AI analyzes user data to suggest highly relevant products, services, or exclusive offers to specific segments, increasing conversion rates.
Sentiment Analysis:
AI can analyze the tone and emotion of whatsapp number list customer messages to gauge sentiment. If a customer expresses frustration, the AI can alert a human agent or escalate the issue, preventing churn and maintaining the contact's positive relationship with your brand.
Tools and Platforms Leveraging AI for WhatsApp Contact Lists:
Most advanced WhatsApp Business API providers incorporate AI capabilities:
AiSensy: Offers AI-powered ad managers for CTWA campaigns, AI chatbot builders for qualification, and automation for nurturing.
Wati: Provides AI chatbot builders and tools for managing segmented broadcast lists.
Landbot: Specializes in building conversational AI experiences for lead generation and qualification.
Respond.io: A unified inbox that integrates AI to automate conversations, segment contacts, and provide insights across multiple channels, including WhatsApp.
Gupshup: Known for its robust conversational AI platform to build sophisticated chatbots for various business processes.
Many other BSPs are integrating with LLMs like OpenAI's GPT models to enhance their chatbot's understanding and response generation capabilities.