Artificial Intelligence: Behind the Human Face of Virtual Assistance

[mdabuhasan]

After having observed and analyzed the genesis and development of artificial intelligence in the article Artificial Intelligence: friend or foe? , we focus on a sector that has developed a lot in recent years: the virtual assistant.

Virtual assistants
What exactly is a virtual or digital assistant ? It is a software programmed to interpret the natural language (Natural Language Processing) of the user, so as to build a real dialogue with the same.

John McCarthy, one of the founding fathers of artificial intelligence , had in fact defined the latter as “ the science and engineering of making intelligent machines, especially intelligent computer programs ”.

However, today, we wonder how this definition buy phone number list affects our daily lives, how much AI is present in our lives and, above all, what social implications could be derived from the simplification that artificial intelligence offers.

The most immediate and accessible forms of such assistance can be seen in those applications, now part of everyday life, such as digital assistants – Siri, Cortana and Alexa. These tools are in fact able to respond to our needs and questions even vocally, or non-vocally, through a simple command from a smartphone or laptop. Again, turning our gaze to the more than widespread home automation, we see how our domestic habits can be filtered and simplified through AI