6 tips for a successful e-shop

[suchona.kani.z]

It's no secret that the Czech Republic has the most online stores per capita in the world. Thanks to the high concentration of e-shops, those that are well-made, work perfectly, have nice graphics, etc. are quickly selected from those that are just average.

So what should you focus on so that your e-shop is not just average, but one of the most used? You will learn all about this in today's article.

1. Play around with your e-shop design
The thing that will attract all visitors to any website or e-shop is its appearance. The human mind will form an opinion about almost anything within a few seconds, so it is necessary to captivate it right from the start. Use design to express your brand image and introduce yourself to the visitor. We wrote more about web design here .

Responsive design
Make sure that not only your e-shop, but also your main website South Africa WhatsApp Number Data adapts to the size of all mobile phones . This needs to be paid more attention to, especially since more searches are done on phones than on desktops. The best option is to invest in creating an application, but this can be very expensive.

2. Provide as many payment methods as possible
The basic element is the possibility of choosing from several payment methods. Today, cash on delivery is being abandoned. Therefore, focus more on payment by credit card . If you want to be even more ahead of your competition, provide the option of payment on mobile phones using Apple Pay or Google Pay . Without having to immediately present your credit card, there is a greater chance that the purchase will actually take place.

3. Focus on customer service
Good customer service is essential. Provide your customers with immediate assistance , whether through 24/7 customer support or chatbots . To avoid countless duplicate questions, I recommend setting up a FAQ (Frequently Asked Questions) section that will most often answer questions about returns, warranties, shipping, etc. Once you have this section, they will turn to customer support in the following cases:

Help with product selection
The product was damaged in transit.