Telemarketing bots with artificial intelligence or how sales in China have changed

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zakiyatasnim
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Telemarketing bots with artificial intelligence or how sales in China have changed

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Artificial intelligence-based bots don't get tired, don't get irritated, and can easily bypass number blocking. It's completely useless to swear at them.



Shanghai resident Fan Kaiyi has been receiving unsolicited calls for as long as she can remember. Salespeople have tried to sell her everything from real estate, insurance policies and medicines to fitness club memberships and legal services. Some have even tried to convince her to take out a loan without checking her documents or putting up collateral.

Lately, the calls have reached a new level: now, when Fan picks up venezuela number data the phone, he often finds that there is no one on the other end—at least, no human. Instead, a rather realistic robot replaces her.

“At first, I didn’t even realize I was talking to an artificial intelligence. I told the “interlocutor” that I didn’t need an energy-boosting product, and the voice started recommending another similar product to me,” she says. “When I asked why he was trying to advertise something I had already given up on, he didn’t seem to understand me. And only when I was about to hang up did I hear that it was a telemarketing robot.”

Fan realized that she had wasted her time on this conversation: “I felt stupid for trying to talk to a machine. But the voice sounded very realistic and did not sound like it had been recorded in advance.”

Robot developers claim in their advertisements that they can “make over 3,000 phone calls per day,” “increase sales by 140%,” “recognize and speak many different dialects,” and do all of this “without human intervention.”

“Unlike humans, robots never get tired or irritated. They are efficient, inexpensive, and always ready to work,” said a salesman of AI telemarketing systems. A simple system will cost just 1,313 yuan ($190), and for a small fee, robots can even call numbers that are protected from advertising.

According to Fan, she can't help but pick up the phone when she sees a call from an unfamiliar number: "It could be a new customer, a courier from Taobao, or a food delivery person."
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