Practice to Get Past Discomfort

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And I doubt even Oscar-winning actors really enjoy seeing and hearing themselves on video. And that’s in something professionally edited to make them look good, not the “raw” live feed a webcam provides.

We really have only two choices: we can whine about how uncomfortable webcams make us, or we can embrace the technology and use it for our benefit.

We know that communication happens best when we can see the other lebanon telegram data person in real time and pick up the thousand subtle verbal, non-verbal and physical cues that help us understand others. That’s why all this technology will never truly replace face-to-face sales calls.

The telephone can help when there’s distance to be crossed, but we then eliminate the numerous visual cues that help us read the customer and to communicate more effectively. Webcams, just like sitting across a table from the customer, allow us to both see and hear the other person.

The discomfort with using webcams isn’t something just to be casually dismissed. Anything that makes a sales professional uncomfortable can be a potential impediment to a sale. Uncomfortable salespeople just simply aren’t that effective.

But remember when you were first starting out? Few sales professionals are “naturals” who take to talking to complete strangers, cold-calling, or any of the other “risky” interpersonal communication required of good sales professionals. The vast majority have to grow into those skills.

They learn to grow comfortable talking to customers in person and on the phone. It takes time and practice, and good salespeople (and their managers) invest in that to become successful.