Increased profits – regular customers make repeat purchases more often and are more willing to purchase expensive goods.
Improving business reputation – satisfied customers leave good reviews and often advertise “their” manufacturer to friends and acquaintances.
Cross-selling opportunities – expanding sales offerings through related products and additional services.
Continuous feedback from consumers helps to make changes to the product in order to improve it.
Income forecasting – with a stable customer base, sales results become more predictable.
Identify problems early by receiving information from customers.
Assessing the customer's life cycle with kuwait telegram number database the possibility of developing a long-term development strategy.
Increasing the level of stability and competitiveness of the enterprise – having loyal customers means control over market share.
Attracting investments – for potential investors, a high CRR is an indicator of the company’s development prospects and the feasibility of investments.
Protection from competitors – high customer loyalty prevents new manufacturers from entering the market.
Reduced operating costs because repeat customers are more familiar with the products and have less need for customer support.
The basis for improvement is that loyal customers make
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