In any case, brands should try to make it personal for each buyer.
For example: would they like to wait for your local pickup service or would they prefer to have the package brought to the designated location or to your logistics partner (UPS, USPS, FedEx, etc.)?
To find out, you can collect customer feedback and use data analytics to meet customer needs and improve their experience when performing reverse logistics. Take a look at how different brands are using the power of personalized marketing to improve the customer return experience:
Local pickup program - Levi's
A “personalized return policy” if a indonesia whatsapp resource customer needs a specific time frame to return a purchase - Jones & Son
Free return shipping incentive for buyers who choose to get store credit instead of a refund - Dollskill
Extended 90-day refund period for VIPs only - Road Runner Sports
To date, only 9% of brands have implemented VIP refund programs. You can be one of the pioneers of e-commerce who uses such a tactic to please customers with nice bonuses for being loyal.