Chatbots are not the future, they are the present and nothing stops you from taking advantage of them. A report by Gran View Research revealed the following:
“The chatbot market has shown significant growth in the past few years. The need to provide 24/7 customer services and reduce the operational cost by signing jobs on the chatbot, the rise in demand for self-service operations by customers has led to the increase in demand. This can be attributed to the growing preference of people for messaging apps over social media sites.”
In turn, it considered that the size of the global netherlands telegram database chatbots market “was estimated at $5,132 million in 2022 and is expected to expand at a compound annual growth rate (CAGR) of 23.3% from 2023 to 2030.”
This chart can help you better understand its demand and relevance — present and future —:
chatbot market
2. Predictive analysis
Those wondering how to improve customer service with artificial intelligence in 2024 and 2025 should familiarize themselves with the concept of predictive analytics.
In the world of marketing and sales, anticipation can make a big difference between exceeding goals or stagnating.
There's no denying it! The better you are at anticipating your customers' needs, the more power you'll have to successfully attract and captivate them.
Source: Gran View Research
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