Alternative ending: “Would you like to buy three packages or four?”, “Should I deliver the documents to you today or tomorrow?”
Suggestive completion: “When do you philippine country code need the equipment delivered?”, “Where will you install our fireplace?”
Aggressive ending: “Do you really want this?”, “Are you sure you’re ready for this?”
Completion to an objection: “If I find the size you need, will you buy our product?”, “If there is free shipping, will you sign a contract?”
Ending with a concession: “Okay, how much money should we give you?”
Test closing: "Shall we close the deal right now?"
Conclusion to fear: “The price could go up because fuel has become more expensive?”
If the negotiations have ended successfully and you are satisfied with the result, remember that having received the consent of the VIP client to work with you, you are only at the start of a long journey. Ahead of you are sending many official letters, a huge number of telephone conversations.
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Rules for working with VIP clients
Show that the client is on a special account, offer discounts, bonuses. Payment by installments works well, but everything needs to be presented in such a way that the client feels that you are taking such exceptional measures only for him.
Be punctual in everything, fully and clearly comply with all agreements. The client needs to understand that if unforeseen circumstances arise, you will not let him down, even if you have to sacrifice something.
Care and attention, but within reason. Send congratulations on a holiday or an important date to the manager of the VIP company you work with, express respect to the management, make small gifts, but do not give large gifts and do not fawn. Maintain a sense of proportion and common sense.
Give your VIP customer priority access to valuable information, such as being the first to know about the arrival of an exclusive product.
Ability to speak and ask questions
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Contact your clients' managers to be aware of their problems, this will help establish more productive cooperation. Find out what wishes and comments they have. But do not be intrusive - letters and calls will be appropriate once every 2-3 weeks. If you are on friendly terms, then you can remind them of yourself a little more often.
In case of force majeure, make exceptions for the client, but at the same time let him understand that this cost you a lot, you cannot do this all the time, despite his status.