Communication is the basis of any good relationship, both in a business context and in a personal relationship. Sometimes, however, it is difficult to understand each other, which is why it is necessary to know how to send and receive messages correctly . In this sense, to achieve effective communication, it is important to understand the role of feedback.
What does feedback mean?
Feedback is a technical term derived from the field of studies on the functioning of systems and inextricably links the idea of information return to that of control over the system. In other words , this term identifies a process where the result of the action ( the sending of the message by the sender) has repercussions (reactions and feedback responses by the recipient) on the system itself.
In Spanish, the word for feedback is 'referencia' . In practical terms related to work or training, it is the act of giving someone an opinion on something that concerns them, usually with the intention of helping them improve.
What is feedback for?
Constant feedback helps build strong relationships el salvador whatsapp data based on trust, respect and understanding. It also offers the opportunity to clarify misunderstandings, ensuring that all parties are aligned in mutual understanding.
There are different types of feedback, but the two main ones are constructive feedback and destructive feedback . The former is a process in which an individual receives a message in an understandable way, the aim of which is to improve the situation or behaviour. It is essential that this message is timely, clear and concise.
Destructive or negative feedback, on the other hand, is intended to hurt or belittle someone and can take many forms, including verbal abuse, name-calling, and belittling comments. Destructive feedback is often used as a way to gain power over someone or assert dominance. Constructive feedback, on the other hand, is more helpful because it allows people to learn from their mistakes and become better versions of themselves.
Feedback is a key part of any work environment . It helps people understand what they are doing well and where they can improve. It is also a valuable opportunity for managers to provide guidance and advice to employees. It is no coincidence that it has become an indispensable work tool for all those who aspire to occupy managerial roles.
In particular, it is an indispensable skill for anyone who has studied or wishes to study, for example, a Master's degree in human resources or a Degree in Business Administration , where personal relationships are an essential element for professional success , both individually and as an organization.