Hotel Management: How Technology Helps
Posted: Mon Jan 20, 2025 8:41 am
One of the trends in the hotel industry is the focus on digitalization to increase competitiveness in the market and be seen by potential customers. After all, with good hotel management it is possible to offer a better experience for guests.
A complete hotel management system plays this role as it has different channels through which your hotel can be found by the public and travel agencies.
But the use of technology in the hotel industry goes much further. To find out how hotel 4.0 is revolutionising the way you stay and manage hotels, keep reading!
Which institutions can use technologies for hotel management?
Contrary to popular belief, technology focused on hotel management is not only suitable for large companies. But also for various accommodation establishments such as:
Hotels;
Inns;
Spas;
Stays that also offer event planning.
How to make your hotel more competitive in the market?
TOTVS, leader in management software in Latin America, has a complete portfolio of solutions that help facilitate the daily routine of a hotel, from the front to the back office, making the guest vietnam whatsapp data experience more pleasant and also increasing employee productivity .
To achieve this, processes such as:
Marketing and distribution, with segment definition, channel strategy and tariff and commercial management;
Hospitality, from governance to the F&B experience;
Skip-the-line check-out with payment and invoice issuance;
Resources, with control over rooms, reservations, maintenance, events and income;
Check-in with easy access at reception, both for groups and individually;
Control and loyalty, visualization of agency billing data, preference history and new sales.
How TOTVS Hospitality works
The difference between using one or more TOTVS Hotelería tools is the integration of the main operational tasks with the visualization of performance data.
Using technology attached to the ERP models available on the market, the TOTVS solutions portfolio is very attractive and acts on the main pain points of a hospitality segment. Below, understand the main features of the software.
BackOffice Solutions
Part of the TOTVS portfolio, TOTVS BackOffice – CMNET is the most comprehensive and effective administrative and financial management software on the hotel market. Its modular analysis tools are present in all modules, ensuring powerful management of accounting information.
Budget: Preparation of dynamic and accurate reports with comparison between budgeted and actual values, as well as expense analysis.
Accounting: In the accounting module, you can integrate with all systems, without the risk of repeating data.
Integrations are carried out through the Purchasing, Warehouse, Hotel Invoicing, Financial (Accounts Payable, Accounts Receivable and Financial Control) and Contracts Modules.
Aligned with the country's legislation, by delivering SPED Accounting, it is possible to benefit the accounting statements and management level statements.
Front Office Solutions
TOTVS, aligned with mobility, offers the market TOTVS HOSPITALITY PMS all online. Among the many advantages of the system, it is possible to highlight that:
It can be accessed on any operating system, from anywhere with Internet access.
It has a responsive design and can be used on laptops, tablets, and desktops.
No installation required, after creating your account, simply log in and use the system.
All hotel management features in one place!
TOTVS online PMS is a structured system that will be available in the cloud and its interface is designed based on the responsive concept. Therefore, it can be accessed anywhere with an Internet connection and can be used on tablets, desktop computers and laptops.
How can TOTVS Hotelería support hotel management?
For those who want to join a software, the PMS (Property Management System) solution can be implemented through the cloud and integrates with Front Office. Some situations may arise regarding collection responsibility, and relying on this solution makes all the difference.
For example, a very common situation is that of a corporate guest requesting something that is not included in the package agreed by the company, such as a beer at lunchtime. This often complicates things when closing accounts.
Ideally, in these cases, this order should be debited directly from the customer's account. Therefore, hotels that have a system of this type transmit credibility and transparency to companies.
A complete hotel management system plays this role as it has different channels through which your hotel can be found by the public and travel agencies.
But the use of technology in the hotel industry goes much further. To find out how hotel 4.0 is revolutionising the way you stay and manage hotels, keep reading!
Which institutions can use technologies for hotel management?
Contrary to popular belief, technology focused on hotel management is not only suitable for large companies. But also for various accommodation establishments such as:
Hotels;
Inns;
Spas;
Stays that also offer event planning.
How to make your hotel more competitive in the market?
TOTVS, leader in management software in Latin America, has a complete portfolio of solutions that help facilitate the daily routine of a hotel, from the front to the back office, making the guest vietnam whatsapp data experience more pleasant and also increasing employee productivity .
To achieve this, processes such as:
Marketing and distribution, with segment definition, channel strategy and tariff and commercial management;
Hospitality, from governance to the F&B experience;
Skip-the-line check-out with payment and invoice issuance;
Resources, with control over rooms, reservations, maintenance, events and income;
Check-in with easy access at reception, both for groups and individually;
Control and loyalty, visualization of agency billing data, preference history and new sales.
How TOTVS Hospitality works
The difference between using one or more TOTVS Hotelería tools is the integration of the main operational tasks with the visualization of performance data.
Using technology attached to the ERP models available on the market, the TOTVS solutions portfolio is very attractive and acts on the main pain points of a hospitality segment. Below, understand the main features of the software.
BackOffice Solutions
Part of the TOTVS portfolio, TOTVS BackOffice – CMNET is the most comprehensive and effective administrative and financial management software on the hotel market. Its modular analysis tools are present in all modules, ensuring powerful management of accounting information.
Budget: Preparation of dynamic and accurate reports with comparison between budgeted and actual values, as well as expense analysis.
Accounting: In the accounting module, you can integrate with all systems, without the risk of repeating data.
Integrations are carried out through the Purchasing, Warehouse, Hotel Invoicing, Financial (Accounts Payable, Accounts Receivable and Financial Control) and Contracts Modules.
Aligned with the country's legislation, by delivering SPED Accounting, it is possible to benefit the accounting statements and management level statements.
Front Office Solutions
TOTVS, aligned with mobility, offers the market TOTVS HOSPITALITY PMS all online. Among the many advantages of the system, it is possible to highlight that:
It can be accessed on any operating system, from anywhere with Internet access.
It has a responsive design and can be used on laptops, tablets, and desktops.
No installation required, after creating your account, simply log in and use the system.
All hotel management features in one place!
TOTVS online PMS is a structured system that will be available in the cloud and its interface is designed based on the responsive concept. Therefore, it can be accessed anywhere with an Internet connection and can be used on tablets, desktop computers and laptops.
How can TOTVS Hotelería support hotel management?
For those who want to join a software, the PMS (Property Management System) solution can be implemented through the cloud and integrates with Front Office. Some situations may arise regarding collection responsibility, and relying on this solution makes all the difference.
For example, a very common situation is that of a corporate guest requesting something that is not included in the package agreed by the company, such as a beer at lunchtime. This often complicates things when closing accounts.
Ideally, in these cases, this order should be debited directly from the customer's account. Therefore, hotels that have a system of this type transmit credibility and transparency to companies.