Digital service as a competitive advantage
Posted: Sun Dec 22, 2024 5:14 am
In the fifth episode of our Caixa de Entrada podcast , we embark on an in-depth discussion about digital transformation in the legal sector, especially with regard to customer service and data protection.
With the presence of professionals such as Dr. Rafael Gonçalves , a lawyer specializing in family law and a Digisac client; Fernanda Capone , Product Manager at Jurid; and Dr. Alinne Guerra , a lawyer at Jurid with extensive experience in the adoption of digital technologies, we explored how technology is revolutionizing the legal landscape.
The power of digital transformation
Digital transformation is no longer an option, but a necessity for success in the legal sector.
Therefore, the introduction of tools such as Artificial Intelligence (AI) and digital singapore company email list service platforms has leveled the playing field, allowing lawyers in smaller firms to compete more effectively with larger firms.
As Dr. Rafael pointed out, “digital transformation is a game changer that puts lawyers back in a prominent position, as long as they know how to use the available tools.”
The episode highlighted how technology has not only optimized service, but also made it more accessible and humanized.
Tools like Digisac allow lawyers to maintain personalized service and close to the client, even in a highly digitalized environment.
This is essential, especially in sensitive areas such as family law, because this is where humanizing care makes all the difference.
Data protection: an unavoidable commitment
Another crucial point addressed was data protection, a legal and ethical requirement in modern legal services.
With the General Data Protection Law (LGPD) in force, law firms must adopt robust practices to ensure the security of client information.
As discussed by participants, implementing secure systems and raising awareness about data processing are essential to maintain customer trust and, in addition, avoid severe penalties.
With the presence of professionals such as Dr. Rafael Gonçalves , a lawyer specializing in family law and a Digisac client; Fernanda Capone , Product Manager at Jurid; and Dr. Alinne Guerra , a lawyer at Jurid with extensive experience in the adoption of digital technologies, we explored how technology is revolutionizing the legal landscape.
The power of digital transformation
Digital transformation is no longer an option, but a necessity for success in the legal sector.
Therefore, the introduction of tools such as Artificial Intelligence (AI) and digital singapore company email list service platforms has leveled the playing field, allowing lawyers in smaller firms to compete more effectively with larger firms.
As Dr. Rafael pointed out, “digital transformation is a game changer that puts lawyers back in a prominent position, as long as they know how to use the available tools.”
The episode highlighted how technology has not only optimized service, but also made it more accessible and humanized.
Tools like Digisac allow lawyers to maintain personalized service and close to the client, even in a highly digitalized environment.
This is essential, especially in sensitive areas such as family law, because this is where humanizing care makes all the difference.
Data protection: an unavoidable commitment
Another crucial point addressed was data protection, a legal and ethical requirement in modern legal services.
With the General Data Protection Law (LGPD) in force, law firms must adopt robust practices to ensure the security of client information.
As discussed by participants, implementing secure systems and raising awareness about data processing are essential to maintain customer trust and, in addition, avoid severe penalties.