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Most of these features are also available

Posted: Sun Jan 19, 2025 10:30 am
by hasibaakterss3309
1. Features
WhatsApp and RCS offer rich experiences for users, with features like sending images and videos, read receipts, group chats, GIFs, emojis, and “typing in progress” notifications. For businesses, both offer verified profiles, carousels, and interactive buttons.

WhatsApp Business has more features specific to marketing, support, authentication, and more. These include message templates, product messages, newsletters, payments via WhatsApp, and ads that link to WhatsApp. While many of these features are also available on RCS, the platform is less mature and can feel less intuitive.

In addition to green checkmark verification and jamaica telegram database interactive buttons, the WhatsApp Business platform offers more features tailored to specific business messaging use cases, such as marketing, support, utility, and authentication. Some of these include WhatsApp message templates, carousels, product messages, newsletters, WhatsApp flows, WhatsApp Business search, payments on WhatsApp, and ads that link to WhatsApp.

or possible on RCS. However, the platform is less mature, which can make it less intuitive than WhatsApp's tools.

While both channels offer a rich and similar user experience, WhatsApp Business Platform has better tailored its tools for business use cases, making it easier and more intuitive for businesses to use.