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Low awareness of customers and employees

Posted: Sun Jan 19, 2025 9:52 am
by sadiksojib35
The third mistake is that businesses do not inform customers well. No one will spend a long time looking for a way to leave a tip for an employee. Therefore, it is important to place information about the uruguay telegram database possibility of leaving a non-cash tip in such a way that the client will definitely notice it. This is one of the reasons why QR codes are placed on the receipt or on the table in restaurants, and on the gas pumps at gas stations.

The problem of poor service efficiency is often caused by poor employee information about the new tool. If an employee does not understand how the tool works, then he begins to treat it with distrust, especially when it comes to his own money. You cannot simply stick stickers with a QR code and expect that the employee's behavior will change. When he sees how much additional income he can receive through gratitude, he works.



On the topic: Contactless tipping - how the market works in Russia

Lack of contact between the service and the user company
It is also very important that the company and the service provider cooperate after the integration of the tool. The service should support the client, discuss the results with them, offer new features and make adjustments if necessary. And on the part of the company, it is important not to hide data on the situation: what and how it works, how it meets expectations.