Product review requests and surveys give brands insight

[Rakibul200]

Here’s how DTC brand MassDrop (now called Drop) uses cross-selling to encourage its audience to increase their order value in this cart abandonment email: massdrop crosssell email Source: Really Good Emails Brands can also send targeted marketing emails to encourage repeat business. Upsells and cross-sells work best when they are personalized. of surveyed individuals reported returning to a site that tailored product recommendations based on their shopping history. To tap into that, check out these tips for email personalization.

And if you’re wondering which email marketing denmark telemarketing list services allow you to send personalized product recommendations, check out Omnisend and Klaviyo. Use Subscribers' Feedback to Improve Customer Service and Develop New Products. into consumer preferences. Sending some via email can help your DTC company innovate and provide better customer service. Premium men's clothing brand Taylor Stitch sends out this post-purchase review form, asking all the right questions: taylor stitch review form Source: Really Good Emails Notice how this brand asked for feedback on fit, quality, and style.

Such customer insights can help create better products. Pro Tip: Motivate participants to take your survey or leave a review by offering something in return, such as freebies and discounts. Leverage Transactional Emails’ High Open Rates Many DTC brands fail to consider the power of transactional emails. These emails, which include order confirmation and receipts, provide readers with important information following an action they've taken. But transactional emails don’t have to be completely business-like the whole time.