2. Plan the workload during the Christmas period
To ensure that everything runs as smoothly as possible, you should plan ahead as much as possible in the catering industry at Christmas. Consider the following points:
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Sundays: Also take into account local conditions such as increased visitor numbers at Christmas markets or other events in the area.
Define the length of stay for your reservations: A Christmas dinner with family or colleagues can take longer than a usual meal.
Plan how you want to manage reservations: A reservation tool like DISH Professional Reservation helps you keep track of reservations and allows your guests to book conveniently online. Automatic reminder messages can also help reduce no-shows.
3. Plan the capacities of your employees
Not only should the guests be particularly happy during the Christmas season, but also your employees, who play a key role in shaping this time. Therefore, plan your staffing requirements as early as possible and coordinate these with your employees. Create fair regulations for working hours during the holidays so that everyone is happy in the end. Together, create a concrete plan of who will work when and for how long. This gives your employees the opportunity to plan their Christmas time with family and friends.
If you find that you do not have enough staff, consider whether it is possible to hire seasonal workers . Remember that they will need a certain amount of time to get used to the job and to be trained. So train them in good time.
Changes to opening hours during the holidays
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