Selling through WhatsApp is convenient, but it can become a headache when demand grows. Manually quoting prices, answering repetitive questions, and organizing orders can be tiring and limit your business's growth . A customized online store simplifies the entire process, allowing you to send just a link so customers can make the purchase themselves.
Discover how this solution can optimize your time, professionalize your brand, and take your business to the next level.
While it's an incredible tool for support and service, WhatsApp has its email list limitations when used as your primary sales channel:
Lack of automation: Every price inquiry requires a manual response.
Difficulty in organization: It is easy to lose information among so many messages.
Time constraint: Your customer depends on you being online to purchase.
2. How an online store solves all this
With an online store, you eliminate manual steps and make the purchasing process simpler and more efficient:
Complete catalog: The customer can view all products and prices in one place.
Automatic purchases: The entire process — selection, payment and shipping — happens without your direct intervention.
Ease for the customer: With just a few clicks, the customer can complete the order at the most convenient time.
And WhatsApp? It continues to be essential, but now as support, answering specific questions or strengthening the relationship with the customer.
3. Benefits of a personalized online store
In addition to optimizing the sales process, an online store offers advantages that WhatsApp cannot offer:
24/7 Availability: Your store continues selling even when you're not online.
Expand your reach: Serve customers in other cities and states.
Professionalism: An online store conveys more credibility and trust to customers.
The problem with relying solely on WhatsApp
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