Product quality assessment: criteria and methods

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Why is it necessary? Product quality assessment is necessary to understand its compliance with legal requirements and the expectations of the target audience. During this procedure, the technical and aesthetic properties of the product are analyzed.

What to pay attention to? There are a number of criteria for the quality of goods: economic, constructive, consumer. Different methods are used to evaluate them: calculation, registration, organoleptic. Sometimes consumers are involved in such a procedure.



The article explains:

The concept of product quality
Criteria for assessing the quality of goods
Methods of assessing the quality of goods
Stages of product quality assessment
Involving consumers in assessing the quality of goods
Example of product quality assessment
Documents to confirm the quality of goods
Frequently asked questions about product quality assessment

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The concept of product quality
Product quality is a parameter that reflects the degree albania email list 215428 contact leads to which products meet customer expectations and needs. It includes both physical and functional characteristics. In addition, product quality includes aesthetic and emotional aspects.

The physical quality of goods describes their appearance, shape, color, and other visual features. The design, packaging, and branding of the product are taken into account. It is important to note that the visual impression of a product often plays a key role in a buyer's decision to purchase it.

Quality assurance

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The functional quality of products describes whether they can effectively fulfill their purpose and satisfy customer needs. This refers to the performance, efficiency, safety, and reliability of the product. When choosing a product, buyers often evaluate these indicators.

It is also important to consider the durability and reliability of the product. These parameters determine how long the product will be operational after purchase.

When assessing the quality of goods, it is also important to compare their actual characteristics with those declared by the manufacturer. Discrepancies may indicate low product quality or dishonesty of the company.


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Criteria for assessing the quality of goods
To assess the quality of a product, it is necessary to highlight the most significant characteristics. You can use various classifications.

The indicators are divided into the following categories depending on the object of study:

Single ones that make it possible to evaluate specific characteristics of a product.

Comprehensive, which help to form a general impression of the totality of the product’s properties.

Generalized ones, which allow you to analyze a set of objects.

By groups, product quality indicators are divided into:

Ergonomic. They determine how comfortable and suitable the product is for use.

Safety indicators. Assess the safety of using the product.

Economic indicators. Determine the efficiency of resource use (raw materials, materials, fuel and energy).

Aesthetic indicators. Reflect the visual characteristics of the product.

Performance metrics: Measure how well a product performs its functions.

Quality assessment may change at different stages of its life cycle:

At the pre-production stage, the expected characteristics are predictable.

Once planning is completed, the expected values ​​are design values.

During the production period, special production indicators are applied.

At the time of use, the performance characteristics are applied.

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