Must-Watch Consumer Trends In 2025

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The Memory Makers: look to the past for guidance, choosing products and services that align with their sense of "good values."
The New Sensorialists: are willing to experience both physical and digital realms to find better products for their lives—they're pioneers driving the world economy forward.
In addition to these profiles, we have other standards to categorize future consumers, like environmental consciousness, shifting societal values, and technological adaptation.

1. Preferring AI-assisting shopping experience
The first consumer trend in 2025 in our list today is AI-assisted shopping, which leverages AI to offer personalized, intuitive, and efficient shopping experiences.

The 2025 Statistia report states, "In 2025, AI isn't just a buzzword; it's the driving force behind smarter purchasing decisions.” About 70% of consumers in Western markets admitted that they love maximizing AI tools like Visual CPQ, VR, AR, and auto-bots In fact, the leading AI-featured builders like GemPages can help optimize your store presence and increase customer satisfaction!

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In addition, the AI-driven market is projected to grow at a CAGR of 23% from 2025 to 2030, showing its increasing relevance in the future. However, some individuals still crave human interaction numero de telefono de rusia to feel more trusted when purchasing.

What to start:

Blend AI-driven solutions with human support;
Integrate AI tools into your business-operating system;
Pursue data-driven strategies;
Train your AI bots with your brand-tailored demands.
Learn more: Mastering GemPages' AI Feature: Image-to-Layout

2. Using loyalty programs to attract customers
Loyalty programs are old-aged but effective promotions that help build lasting customer relationships while incentivizing repeat purchases.

It sounds great that loyal customers buy 90% more often than new customers—highlighting the role of brand loyalty in your brand's growth and success. Also, be aware that 94 percent of customers have become more loyal to brands that connect “transparent, specific values.”

As we mentioned, generation can significantly impact consumer behaviors. While “the majority of Millennials (75%) have higher brand loyalty,” says Business Dasher , a smaller number is recorded in Gen Z. Thus, we need a balance-generation approach to achieve success!