Why aren't reviews published on Yandex Maps?Content Manager
Posted: Tue Feb 18, 2025 7:22 am
Sections of the article
Why is review checking necessary and how does it work?
Reasons why a comment may be rejected
Why might reviews disappear from a company profile?
How to write a review so that it passes moderation on Yandex Maps?
What to do with negative reviews?
Conclusion
Why is review checking necessary and how does it work?
Yandex Maps is a geoservice that users can use not only to find specific points on the map, build routes, view public transport, but also read and leave reviews about companies and the quality of their services in the service.
Yandex strives to ensure that customer expectations are not list of us mobile number database deceived, so it carefully checks all reviews for their honesty and reliability. This also helps maintain fair competition so that small, little-known brands can also have a high rating and attract customers.
In Maps, a review is reflected in the company profile after some time, first it is checked by algorithms. If the system has difficulties with analysis, it sends the text to moderators for control.
Reasons why a comment may be rejected
Insults and foul language
Comments containing profanity are deleted. But if the text as a whole contains useful information, they may simply be snubbed.
Lack of personal experience of the author
Comments based on other people's words, such as that your friends visited this gym, are not published. The author must be an actual client of the company.
Why is review checking necessary and how does it work?
Reasons why a comment may be rejected
Why might reviews disappear from a company profile?
How to write a review so that it passes moderation on Yandex Maps?
What to do with negative reviews?
Conclusion
Why is review checking necessary and how does it work?
Yandex Maps is a geoservice that users can use not only to find specific points on the map, build routes, view public transport, but also read and leave reviews about companies and the quality of their services in the service.
Yandex strives to ensure that customer expectations are not list of us mobile number database deceived, so it carefully checks all reviews for their honesty and reliability. This also helps maintain fair competition so that small, little-known brands can also have a high rating and attract customers.
In Maps, a review is reflected in the company profile after some time, first it is checked by algorithms. If the system has difficulties with analysis, it sends the text to moderators for control.
Reasons why a comment may be rejected
Insults and foul language
Comments containing profanity are deleted. But if the text as a whole contains useful information, they may simply be snubbed.
Lack of personal experience of the author
Comments based on other people's words, such as that your friends visited this gym, are not published. The author must be an actual client of the company.