Benjamin Franklin may or
Posted: Thu Feb 13, 2025 9:36 am
Employees at all levels should be given time to observe how happy or unhappy customers appear to be at their location, and they should be taught that their observations are of exceptional value to the brand. If an employee suggests a solution to a common customer complaint, they should be recognized and rewarded.
Finally, customers should be given the time to air their complaints at the time of service, in person, with accessible, responsive staff. The word “corporate” should never come up in most of these conversations unless a major claim is involved. Given that it can cost 7 times more to convert an unhappy customer than to keep an existing one happy , employees should be empowered to conduct business in a pleasant manner and resolve complaints, in most cases, without escalation.
A may not have said that “time is money.” While the belize number data adage is true in business, reviews have taught me the flip side – that less time equals less money. Every negative review that cites helpless employees and poor service sounds to my marketing ears like pockets of silver dollars going down the drain.
Rahab says good leaders ثقافت کو ایک دوسرے کے ساتھ بات چیت کا وقت بنائیں ۔
Tesla says if the rules are ridiculous, they should be changed.
Sick people should be offered chairs… where common sense is used.
f you find that your presentations are often met with a lukewarm reception, it’s a sure sign that it’s time for you to invest in telling your data story. By following a few smart principles, a systematic approach to data visualization can make all the difference in how stakeholders receive and act on your insights. In this edition of Whiteboard Friday, we’re thrilled to welcome data expert Lea Pica to share her strategic approach to creating highly effective charts.
Finally, customers should be given the time to air their complaints at the time of service, in person, with accessible, responsive staff. The word “corporate” should never come up in most of these conversations unless a major claim is involved. Given that it can cost 7 times more to convert an unhappy customer than to keep an existing one happy , employees should be empowered to conduct business in a pleasant manner and resolve complaints, in most cases, without escalation.
A may not have said that “time is money.” While the belize number data adage is true in business, reviews have taught me the flip side – that less time equals less money. Every negative review that cites helpless employees and poor service sounds to my marketing ears like pockets of silver dollars going down the drain.
Rahab says good leaders ثقافت کو ایک دوسرے کے ساتھ بات چیت کا وقت بنائیں ۔
Tesla says if the rules are ridiculous, they should be changed.
Sick people should be offered chairs… where common sense is used.
f you find that your presentations are often met with a lukewarm reception, it’s a sure sign that it’s time for you to invest in telling your data story. By following a few smart principles, a systematic approach to data visualization can make all the difference in how stakeholders receive and act on your insights. In this edition of Whiteboard Friday, we’re thrilled to welcome data expert Lea Pica to share her strategic approach to creating highly effective charts.