Setting up the functionality of "Chatra"
Posted: Thu Jan 30, 2025 10:48 am
Let's look at the main functionality of the software
Automatic functions
Automatically activated (trigger) functions are a key tool for increasing conversion and increasing visitor engagement in the chat, as well as reducing bounces. They allow you to quickly respond to visitor needs and offer assistance in case of problems.
Your task will be to tweak the already prepared actions so that Chatra starts to bring maximum benefit.
To enable personalized chat albania email list invitations, you'll need to specify the URLs of the pages where they'll appear and tailor the text to match the theme of your website—for an online store selling picnic supplies, the question "Which grill are you interested in?" would be more appropriate than the generic request "How can I help you?"
Ideal functioning is ensured by polite but non-standard expressions - in the chat it is recommended to avoid capitalizing "You" and business phrases.
Approaching visitors immediately after they appear on the page can be perceived as intrusive. We have set up automatic actions to avoid such situations, invitations will appear with a certain delay and not too often.
Welcome on the main page of the site
If a visitor is stuck on the main page and does not move on, do not miss the moment: ask if he needs help and offer links to popular sections of the site. To activate this function, you need to specify the URL of the main page in a specially designated field. You should also change the greeting text taking into account the subject of the site.
Consultation on the problematic page
If there is a mysterious page on your website that users are getting lost on, don't refuse to help them. Is it a confusing form that needs to be filled out? Prompt visitors with help up front so they don't turn away or get lost.
Please provide the URL of this page in the provided field and, if possible, rephrase the content of your message.
Starting a chat from the Contacts tab
If a visitor is interested in how to contact you, give him the opportunity to open a chat: if he wants, he will write without imposing himself.
Enter the URL of the Contacts tab (or something similar) in the appropriate field.
Download a free selection of tools for calculating KPIs and increasing marketing metrics
Alexander Kuleshov
Alexander Kuleshov
General Director of Sales Generator LLC
Read more posts on my personal blog:
Over the past 7 years, we have conducted over 23,000 comprehensive website audits and I have learned that all of us as leaders need clear and working algorithms for our marketing and sales.
Today we will share with you 6 of the most valuable documents that we have developed for our clients.
Download for free and implement today:
Step-by-step guide to creating marketing KPIs
Template for calculating KPIs for a marketer
9 Examples of Universal Selling Commercial Proposals
Upgrade your CPs to close more deals
How to make KPI for the sales department so that profits grow by 20% or more?
Step-by-step template for calculating KPIs for OP managers
Checklist of 12 main indicators for website promotion
Find out what metrics are needed to properly optimize your website
40 Services for Working with Blog Content
We have collected the best services for working with content
How to define your target audience without mistakes?
A proven guide to defining a company's target audience.
Automatic functions
Automatically activated (trigger) functions are a key tool for increasing conversion and increasing visitor engagement in the chat, as well as reducing bounces. They allow you to quickly respond to visitor needs and offer assistance in case of problems.
Your task will be to tweak the already prepared actions so that Chatra starts to bring maximum benefit.
To enable personalized chat albania email list invitations, you'll need to specify the URLs of the pages where they'll appear and tailor the text to match the theme of your website—for an online store selling picnic supplies, the question "Which grill are you interested in?" would be more appropriate than the generic request "How can I help you?"
Ideal functioning is ensured by polite but non-standard expressions - in the chat it is recommended to avoid capitalizing "You" and business phrases.
Approaching visitors immediately after they appear on the page can be perceived as intrusive. We have set up automatic actions to avoid such situations, invitations will appear with a certain delay and not too often.
Welcome on the main page of the site
If a visitor is stuck on the main page and does not move on, do not miss the moment: ask if he needs help and offer links to popular sections of the site. To activate this function, you need to specify the URL of the main page in a specially designated field. You should also change the greeting text taking into account the subject of the site.
Consultation on the problematic page
If there is a mysterious page on your website that users are getting lost on, don't refuse to help them. Is it a confusing form that needs to be filled out? Prompt visitors with help up front so they don't turn away or get lost.
Please provide the URL of this page in the provided field and, if possible, rephrase the content of your message.
Starting a chat from the Contacts tab
If a visitor is interested in how to contact you, give him the opportunity to open a chat: if he wants, he will write without imposing himself.
Enter the URL of the Contacts tab (or something similar) in the appropriate field.
Download a free selection of tools for calculating KPIs and increasing marketing metrics
Alexander Kuleshov
Alexander Kuleshov
General Director of Sales Generator LLC
Read more posts on my personal blog:
Over the past 7 years, we have conducted over 23,000 comprehensive website audits and I have learned that all of us as leaders need clear and working algorithms for our marketing and sales.
Today we will share with you 6 of the most valuable documents that we have developed for our clients.
Download for free and implement today:
Step-by-step guide to creating marketing KPIs
Template for calculating KPIs for a marketer
9 Examples of Universal Selling Commercial Proposals
Upgrade your CPs to close more deals
How to make KPI for the sales department so that profits grow by 20% or more?
Step-by-step template for calculating KPIs for OP managers
Checklist of 12 main indicators for website promotion
Find out what metrics are needed to properly optimize your website
40 Services for Working with Blog Content
We have collected the best services for working with content
How to define your target audience without mistakes?
A proven guide to defining a company's target audience.