These are the digital trends of 2020

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The coronavirus has brought the world to an unprecedented standstill. But even though everything is currently revolving around a "new" normal, there are a few things that have remained untouched. For example, new technologies that are sometimes even more important today than they were a few weeks ago. But how many of the current digital trends will still be relevant in a year or two?



Autonomous driving
Markus Söder, Prime Minister of Bavaria, had to put up with scorn and ridicule when he said that the reconstruction of Munich Central Station should also take into account the creation of sufficient space for air taxi landing pads . There will be no air taxis in Germany in 2020, but Söder's assessment of the future situation may not be that far removed from reality. The development of autonomous things will increase rapidly in the coming years.

This can be observed in the field of autonomous driving, for example. There are already prototypes of autonomous cars all over the planet that drive without a driver. Even in Germany, automobile companies are already working on such vehicles. Volkswagen, Daimler and BMW are working on traffic-free solutions in order to get self-driving cars on the streets in the near future.



The 24-hour customer support
If you have a question about a product, are dissatisfied with a delivery or lebanon gambling data have problems with an order, the next step is to contact a company employee. In many cases, however, employees are only available at certain times. However, if you have a problem on a Friday evening, you don't want to wait until Monday - or spend 30 minutes on hold. Even an email - as strange as this may seem at first - is no longer up to date, as it can often take one or two days to receive a response.

So it may come as no surprise that more and more companies are using chat bots. Thanks to ever-improving artificial intelligence, chat bots can respond to individual requests and problems and offer appropriate solutions. Chat bots are also available 24 hours a day.



“Alexa, what time is it?”
The advancement of artificial intelligence is also the reason why voice assistants are getting better and better and therefore more and more popular. Apple's Siri, Google's Assistant and Amazon's Alexa have been in the fast lane for some time now and will continue to gain in importance in the near future. They have become real all-rounders that not only tell you what the weather will be like in the coming days, but also turn the lights on and off, help you save electricity and solve complex calculations.