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Use chats to communicate with customers

Posted: Sat Jan 25, 2025 8:52 am
by sakibkhan22197
Create a Telegram channel solely to market your products and services. By selecting
“New Group” in the Telegram app and entering a name, description, and profile picture, you can accomplish
this.

Share the group URL on social media, your website, or other promotional platforms to
invite people to join your group. By selecting “Add Members” from the group settings menu, you can manually add
members as well.

Establish explicit guidelines for your organization, including the categories of
goods and services that can be sold, the method of payment, and any other relevant details. This will keep
everyone on the same page and avoid confusion.

Post your goods or services in the group with detailed descriptions and
fees. You can also present your services with photographs or videos.

Engage members by answering their questions, solving their problems, and providing more
details about your goods or services. This will encourage members to make purchases, thereby building
trust.

When a user expresses interest in a good or service, arrange for payment
using a secure mechanism, such as PayPal, bank transfer, or a payment gateway. Before delivering the goods or
services, be sure to give clear instructions and verify receipt of money.

Follow up with the customer to ensure they are satisfied with their purchase and to
handle any issues they may have after the sale. This will increase the likelihood of customer loyalty and promote
consumer retention.

You can still generate sales through direct chats if you don’t want to create a
Telegram Channel or Group account. Here’s how to approach it:

Create a list of details: Make a list of potential customers who might be
intrigued by your products or services. This list can be costa rica email list created using a variety of techniques, including social
media, web directories, and lead generation software.

Identify yourself: Through direct interactions, start by introducing yourself to your
potential consumers. Describe what you do and how they can benefit from your product or service.

Personalize your strategy: Use each customer's name and other details to personalize
your messaging. The likelihood of making a sale will increase by creating a connection.

Highlight the benefits: Instead of focusing only on the attributes of your
product or service, highlight its benefits. Describe how it will help the customer or solve their problem.
problem.

Incentivize people to buy your products, such as discounts or exclusive offers.
To demonstrate the value of your product or service, you can also offer free samples or demos.