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Increase in external users and risk of trust

Posted: Sun Dec 22, 2024 6:11 am
by mstajminakter12
An increase in the number of external users carries the risk of losing credibility if the quality of the software is not respected. According to dev.to , 80% of companies that integrate QA Testing report an increase in customer satisfaction. This underlines the importance of implementing QA to ensure user satisfaction and take care of the company's reputation. High-quality software is key to maintaining user trust and promoting sustainable growth.

Lessons learned about QA
The absence of a QA on the team underlines the need to think about 'how to break things' . This approach helps to detect vulnerabilities in the software before they reach the hands of users. I have learned that without a QA, you run the risk of missing critical flaws. Moreover, having this kind of mindset can be vital to improving the quality of the product. To put it plainly, having a QA provides a more solid foundation for development.

Pensar en ‘how to break things’
Thinking about how to 'break things' is fundamental to elevating software quality. This mindset helps to detect weak areas before users see them for themselves. Adopting this approach gives teams the opportunity to foresee problems and develop appropriate solutions. It also motivates building a culture that values ​​proactivity over reactivity, resulting in saudi arabia mobile number details a product that shines for its robustness and reliability.

Importance of a tester other than a developer
Separating the duties of testers and developers is a good practice. Having a separate tester from the developer helps eliminate biases and assumptions that could hinder the evaluation of the software. In addition, the tester has the ability to notice errors that sometimes escape the developer's eyes. In the end, this results in a more polished product, which is a benefit for both the team and those who use the software.

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Quality as a strategy
Quality is not left to chance; it is a fundamental part of the strategy to succeed with a product. Implementing quality controls is an investment that can boost customer satisfaction. Looking to the future, this also strengthens the company's reputation. Adopting a quality-first approach ensures that errors are detected before they reach the user. This not only enriches the product, but also builds user trust.

Proposing a hybrid approach to QA
The proposed hybrid approach to QA mixes manual testing with the future introduction of a dedicated QA. This model fits the evolving demands of a growing team. By starting with manual testing, it is possible to detect bugs before they reach the production environment. As time progresses, a dedicated QA can provide an external perspective and focus on quality. This balance makes it possible to maintain agility without compromising software excellence.