The risk you run is therefore much lower than the one seen previously, but this practice still tends to ruin the reputation of your establishment. Sending messages to the wrong recipients . It is easy to assume that your clientele is very heterogeneous. Both in terms of age and spending power, from the language spoken to the city of residence, from the activities they like to do to the average length of stay. If you do not want to make mistakes when writing a message and are afraid of getting confused, you can apply labels to chats . Extra. Success Story: AccorHotels WhatsApp Success Story Let's now look at an example of a successful .
AccorHotels has activated a service on WhatsApp area code philippines mobile number for its guests . Instead of the classic telephone in the room to contact the reception, through this new service, customers can directly use WhatsApp. The requests handled can range from room service, to cleaning, to even restaurant reservations. The advantage of this platform, compared to the telephone, is easily understandable: guests have direct contact with the hotel reception wherever they are, during or after their stay. The first feedback received from customers has been very positive and has highlighted the convenience of the service. In fact, we all always have our smartphone with us and use WhatsApp on a daily basis.
We can say that it is the method of communication that everyone knows the most. Not only has the hotel guest experience improved, but thanks to this service, the staff themselves have also been able to provide an overall better service. Extra. The 3 most effective contents that cannot be missing from your hotel's Instagram profile Instagram hotel content To attract customers to your hotel, it is essential to take care of every aspect of marketing. This means that you cannot afford to leave out a social network like Instagram. You have probably already opened your hotel profile and enriched it with the most beautiful photos and videos of your property.
WhatsApp marketing campaign for a hotel
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